Please Select your delivery location
The ongoing COVID-19 pandemic has caused worldwide delays in shipping.
These delays have affected the entire industry, particularly disrupting supply chains for retailers.
Your orders will be dispatched daily, however you may experience significant delays from our shipping partners.
USA & CANADA
KINKI Cosmetics strives for excellence in customer service. Orders are dispatched within 1 business day from receipt of order/payment, from our location in Sydney, Australia and shipping times are estimated at between 2 – 12 business days depending on customer location.
We understand that many people are not home during business hours, and in that case suggest having your order sent to a business address. Shipping is charged at a flat rate per order no matter where you live in the USA & Canada. Current postage prices are listed below
If you have specific delivery instructions or do not want your parcel left unattended please tell us in the comments section when you place your order.
|INTERNATIONAL POST STANDARD SHIPPING
6-12 business days*
|INTERNATIONAL POST EXPRESS SHIPPING
2-4 business days**
*Delivered anywhere in USA & Canada. If you live in a rural area you may experience a slightly longer delivery time
Customs & Import Duty Taxes
Please note the prices above only includes shipping, we are not responsible for any additional charges or taxes which may arise from customs in your country. Please check your country’s customs guidelines
What if my order hasn’t arrived in the estimated time?
Please note that our shipping guidelines are based on the estimated time of arrival from the dispatch date, not the date your order is placed.
- Enter the tracking number you received in your confirmation email from KINKI Cosmetics at http://auspost.com.au/track/ for Australia Post Parcels
- If you believe your order is outside the specified time range of delivery, and you are having your parcel delivered to a business address, please check the mail room or reception for your parcel.
- If your parcel is being delivered to a home address and you have left delivery instructions, please check around your property (such as the meter box, carport etc) for somewhere safe the delivery driver may have left your parcel.
- Check at your local Post Office. Most of the time Postal Services will leave a card in your mail box if you aren’t home to receive your parcel, however sometimes they neglect to do so. So it is still worth a check at your local Post Office.
- Please check your confirmation email to confirm your delivery address was correct.
- If your items still haven’t arrived contact us via our contact page. Please include your full name, delivery address and order number when you are making an inquiry.